RT Collision

HELPFUL INFO

While the primary purpose of this website is to introduce you to RT Collision and earn your business; we also hope to take some of the uncertainty and stress out of the repair process. By educating the consumer we hope to make you more comfortable and earn your trust. We understand that for most people, their vehicle is extremely important to them and usually the second largest purchase they will make.

If you haven’t been involved in an accident before; dealing with repair shops, insurance companies and rental car agencies can be very stressful. There are processes which may be confusing and terminology which needs to be explained. We want you to know that we understand, and will do our best to make this experience as smooth and as pleasurable as possible. If this website has helped you, or if you have suggestions on how it could be improved, please let us know.

YOUR VEHICLE, YOUR CHOICE

Although your insurance company may present you with a list of repair facilities, you are under no obligation to choose one from their list. Legally, they cannot require you to use a particular repair facility; or dissuade you from using the repair facility you choose.

Ask friends and neighbors for recommendations; check the Better Business Bureau website. You should look for a facility with a long history of satisfied customers. You should look for a clean, organized facility and a friendly, knowledgeable staff. You should feel comfortable leaving your vehicle in their care. Some shops may offer to discount your deductible to get you to leave the vehicle, but rest assured they are not doing work for free. Somehow, somewhere, a shortcut is being taken to save costs.
You should insist on the best repair possible for your vehicle. You should insist on RT Collision.