At the scene:
ALWAYS get the other driver’s insurance information AT ONCE! Use our handy printable
Accident
Form to record details of the location, landmarks, weather and road conditions, etc.
If you have a digital camera or cell phone camera with you, take a few quick shots of your car’s damage, what you hit, or the other vehicle & driver (if applicable.)
Look around, and get names, contact numbers and details from ALL
eye witnesses.
Be cautious about any verbal admissions of fault.
ALWAYS carry your own proof of insurance in your car, with proper up-to-date insurance cards.
ALWAYS inform your local police of the date, time, location and other particulars of the accident.
ALWAYS inform your insurance carrier as well, even if you are not making a claim.
IF your car is a “non-drivable” and must be left at the scene, just call R/T Collision Centre at 883-8578 and we can quickly arrange a tow truck to meet you on site!
At the Collision Centre:
Firstly, be cautious - cheaper isn't always
better! Consider the quality of work and
product being used to complete repairs of your
vehicle. Compare
estimates; where there's a significant price difference, question the shop as to
why! It's
always your choice or preference where you have actually have your
repairs done - NO ONE can tell you where you "have" to take your
vehicle. Contrary
to popular belief, ONE (1) written estimate is all you are required to have for
your insurance claim. You no longer have to get two or three estimates on
repairs, unless it's your choice to do so. NEVER
authorize a shop to proceed with repairs UNTIL the estimate is finalized.
(Some shops will cut initial estimate prices to get your work, then add
additional parts or repairs later.)
Bring your insurance information with you when you come
to R/T for your FREE estimate.
Let us know in advance if you think you’ll be needing a drive-away rental car, and we can arrange one for you
ready to pick up here!
...and leave the rest in our capable hands!
(a copy of these tips are included in our
printer-friendly Accident
Form)
"Avis
customers deserve a rental car that's economical,
comfortable and safe. We take pride in the
condition of our fleet and R/T Collision Centre is a
big part of that. They've handled our repair &
refinishing work for at least six years now and we
recommend them without hesitation. It's a family run
business too, so it's always a pleasure to deal with
them!"
Terry
Fancy, Maintenance & Damage Manager,
Avis
Rent-A-Car, Halifax International Airport
"At
National Rentals, we insist on our vehicles being in top-notch condition at all
times, but accident's DO happen. When we need repairs, we depend on R/T
Collision Centre to provide high quality, certified body work and
refinishing. We've been using R/T for over three
years and highly recommend
to all our customers. Their staff are experienced, friendly professionals
who know how to get the job done right!" Joe
Shreenan, Damage and Maintenance Department, National
Rentals, Halifax International Airport
"Here
at Enterprise Rent-A-Car, we naturally need our
fleet to be kept in good working order for our
customers. Safety is simply our Number One
priority, so we need an auto body shop
that understands that priority. R/T Collision Centre has provided
us with excellent service and beyond, for over three
years now. Speaking as the Repair
Supervisor for Atlantic Canada, I can
sincerely recommend them to anyone looking for top
quality, dependable results."
Brent
Sullivan, Vehicle Repair Supervisor Enterprise
Rent-A-Car, Halifax International Airport
"There
I was, minding my own business on my morning drive to
work, when WHAM! my Ford Escape was suddenly hit from
behind. The other car smashed into my trailer
hitch and actually folded it up under the rear
bumper. Shaken, I continued in to work but I was
concerned about driving a damaged car home. I
tried to get an auto body place in town to look at it
but without an appointment I was out of luck.
After consulting with my husband we decided I'd leave
work early and bring the SUV to R/T Collision Centre the
same day. Once they were able to get a good look
under the car they could clearly see the damage and
advised it would be best not to drive it anymore until
repairs could be done. Well, they took care of all
the arrangements for a rental car for me, and it was
waiting for me to pick up right there the very next day.
The work itself on the car was carried out in a
professional manner and the bill matched their
quote. Plus, not only did they look after all the
annoying paper work for our insurance claim, but the SUV
was sparkling clean when we picked up! We simply
returned the rental car to R/T at the same time and they
looked after the rest. The staff at the Collision
Centre was great to deal with and they took all the
worries out a worrisome situation; I'd highly recommend
them to anyone needing quality repair
work!"
Tracey,
Elmsdale
R/T Collision Center - 535
Highway #2, Elmsdale, Nova Scotia B2S 1A4 - 902 883-8578
rtautobody@ns.aliantzinc.ca
www.rtcollision.com
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